The Kintsugi Podcast with Kristin Graham
January 9, 2024

Words Matter: Crafting Connections with Kristin Graham

In this episode, Michael O’Brien chats with one of his favorite Word Nerds, Kristen Graham, about the profound impact of words in both personal and professional spaces. Kristen shares her insights on the power of communication, the importance of saying “I’m sorry,” “I love you,” and “Thank you,” and how acknowledging and appreciating others can lead to stronger connections. The conversation delves into the nuances of verbal exchanges and how to make every word count in building relationships and communities.

Topics Covered :

    • Kristen’s take on the impact of words and conversation
    • The importance of acknowledging and appreciating in conversations
    • Physical expression and connection during the pandemic
    • Translating personal growth into professional excellence
    • Discussion on social atrophy and the need for genuine connection

Key Quotes :

    • “Words don’t just convey messages; they carry our emotions and intentions.”
    • “In the economy of human interaction, ‘Thank you’, ‘I’m sorry’, and ‘I love you’ have the highest currency.”

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